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Hi, my name is jessica. I went into the galleria to go from black to blonde.

the first time i was happy, i was blonde. i paid 160. i was told to come in at the end of the month to finish up so that my hair did not become damaged. the second time ramona did my roots because they were still black.

I was charged 120!! she didn't even turn them blonde they were REDDISH BROWN. and she turn alot of the blonde that i had in my hair already,BROWN! I also wanted from the ears up blonde, she didn't.

all i got out of her was excuses and if i wanted something different i would have to pay more!!!!

Wow! what a rip off for real!!

Monetary Loss: $290.

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Anonymous
#884141

ask for their regional director

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