Phoenix, Arizona
Not resolved

I posted pictures I took detailing what I've gone through, but in short I called a location, was told to come in, and when I did I was passed off to someone who barely spoke English and who didnt listen to me at all.I walked in a blonde and requested highlights.

Related: Regis Salons - Horrible

I left a brunette. I spent months making calls to schedule apts, showing up only to find that that manager was never there, and being told my corporate that in short, they don't care that he did what HE wanted and not what I wanted...... All after the promise of having my hair fixed. Had they not have told me they would deep condition and then fix my hair I would not be so angry.

They offered to make it right and then ignore me and blow me off. I cannot even get a phone call from a DM, let alone the manager of the branch that messed up...... Worst. Customer.


Review about: Hair Highlights.

Review #543128 is a subjective opinion of a user.

PRODUCT OR SERVICE Regis Salons Customer Care
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Regis Salons?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

This review caused The Consultant Clinic to close down it's Facebook review section The Consultant Clinic "Last year someone put a review on The Consultant Clinics' facebook page questioning it's owner's claim to be a qualified doctor. Within hours the entire Facebook review section had been..." Read more Ideal Image - Cool Sculting made my life miserable Ideal Image "I had a treatment a year ago in my stomach and my back sides, and after three months my belly started growing, now I have a big belly instead of..." Read more Regis Salons - Orange hair, but corrected. Regis Salons "I went into Regis in the town my university is at. I scheduled an appointment with a girl who recently graduated at the top of her class at the same..." Read more Smartstyle Balayage Hair Coloring Review Smartstyle "I went in for a balayge and told them I want NO brassiness or yellow tones in my hair, so they knew from the start.I came out with..." Read more Keystone Rv - 2014 Keystone Cougar Keystone Rv "Solera power awning is pulling the rail off of the coach at both ends.I have had Camping World try to repair it twice under warranty.The screws holding the rail were..." Read more BEWARE: Don Juravin inventions are proven scams by the US Government Don Juravin "Please be careful and do your research everyone because these products are proven to be harmful. I bought into Roca Labs and went through the horrible process of becoming "qualified"..." Read more Lg Electronics - LG washer WT5070CW Lg Electronics "Purchased LG washer and dryer at Home Depot in 2012 and was happy at first, after about a year or two I noticed a little rust stain at the bleach..." Read more Dennys Restaurant - Most racist and dissapoint​ing experience ever Dennys Restaurant "Waiter was racist. Refused to serve us because my fiance is African American. Once server ended up serving us he did not EVER give my fiance her food and then..." Read more