Regis Salons - Rude manager
Tonya, manager of Smartstyle in Altus, OK, tips customers off. She has her stylist, Rainey charge $20 for a Mans haircut.
This is supposed to include a shampoo which is never offered. No express cuts for men is they use razor and scissors. When questioned, Tonya held up her hands and saud these are my skills. They have ripped my husband off several times.
Was told today he is no longer allowed in the store backed by Corporate and Tonya the manager. Feel sorry for Rainey. She said she cant help it. The salon is going downhill with many good stylist quitting and going elsewhere.
I went to get styling products last week at 4:50 p.m. stayed on the boundary marker and listened to Tonya and Rainey talk. Finally at 4:58 Tonya looks at me and I tell her I needed a lot of styling products and she told me she closes at 5:00 and they were closed and I would have to come back.
Saw Rainey in Walmart and apologized to me.
With so many businesses closing including Smartstyle Salons, it would seem they would be customer friendly. Altus is a small town, however, we do have choices and I predict Altus Smartstyle wont be open much longer with What is going on there.
User's recommendation: Don’t go there.
Location: Altus, Oklahoma
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Please avoid publishing any personal information and promotional content
Horrible customer service.