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I visited Regis Plymouth Meeting to present a grievance and was very dissatisfied with the unprofessional manner of the staff there. Cindy who presented herself as the manager did not try to address my grievance, but instead took a very defensive posture.

In addition to being dissatisfied with the service and professionalism, I am insulted by various members of the staff who chimed into a conversation with Cindy in a very threatening and unprofessional manner. Given the unprofessionalism at Regis Plymouth Meeting and the "bullying" posture of the staff, I would never recommend Regis Plymouth meeting to any of my friends and family. It's too "ghetto" and unprofessional there.

And, at the end of the day, my grievance remains unresolved.

Reason of review: Poor customer service.

Monetary Loss: $2500.

Preferred solution: Let the company propose a solution.

Regis Salons Cons: Unprofessional behavior of cindy manager and staff, Unprofessional behavior of staff, Salon operator, Hair cut, Taking advantage of minor.

Location: King Of Prussia, Pennsylvania

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